Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, takes possession of the goods.

To exercise your right of withdrawal, you must inform us:

NÖCKEL Kosmetik
Owner: Alexander Noeckel
Hofzeichendamm 17
13125 Berlin
Germany
Email: kontakt@noeckel-kosmetik.de

by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract.

You may use the Model Withdrawal Form provided below for this purpose, although its use is not mandatory.

Electronic Withdrawal Function

You can also exercise your right of withdrawal online using our electronic withdrawal function:

Withdraw from Contract

If you use this online function, we will immediately send you an acknowledgement of receipt on a durable medium (e.g. by email), containing information on the content of your withdrawal declaration as well as the date and time it was received.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (except for any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.

We will make the reimbursement using the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever occurs first.

You must return or hand over the goods to us without undue delay and, in any event, no later than fourteen days from the day on which you inform us of your withdrawal from this contract.

The deadline is met if you send the goods before the fourteen-day period has expired.

You shall bear the direct costs of returning the goods.

Exclusion or Premature Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete this form and return it.)

To:

NÖCKEL Kosmetik
Owner: Alexander Benjamin Noeckel Guzmán
Hofzeichendamm 17
13125 Berlin
Germany
Email: kontakt@noeckel-kosmetik.de

I/We () hereby give notice that I/We () withdraw from the contract concluded by me/us () for the purchase of the following goods ():

Ordered on () / received on ():

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s)
(only if this form is submitted on paper):

Date:

(*) Delete as appropriate.

Right of Withdrawal Information

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Contact
For questions about application, products or orders, you can reach us via WhatsApp or email.

🇩🇪 +49 176 59053258
✉️ kontakt@noeckel-kosmetik.de

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